Privacy policy
Privacy Policy
Last updated: September 29, 2026
IMMUNE operates this store and website, including all related information, content, features, tools, products, and services, to provide customers with a curated streetwear and fitness apparel shopping experience (the "Services"). IMMUNE is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase through the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls in relation to the collection, use, and disclosure of personal information.
Please read this Privacy Policy carefully. By using the Services, you acknowledge that you have read and understood the practices described below.
PERSONAL INFORMATION WE COLLECT OR PROCESS
When we use the term "personal information," we mean information that identifies you or can reasonably be linked to you. It does not include information that has been collected anonymously or properly de-identified.
Depending on how you interact with the Services, where you live, and what applicable law permits, we may collect or process:
- Contact details, including your name, billing address, shipping address, phone number, and email address.
- Payment and financial information, including payment-card details, payment confirmation, billing information, and transaction details. Payment providers generally process complete card details on our behalf.
- Account information, including your username, password, preferences, saved addresses, and settings.
- Transaction and shopping information, including products viewed, cart contents, wishlist items, purchases, returns, exchanges, cancellations, order history, and apparel size or fit preferences you choose to provide.
- Communications with us, including customer-support messages, return requests, reviews, survey responses, and other information you submit.
- Device and technical information, including device type, browser, network connection, IP address, cookie identifiers, and similar identifiers.
- Usage information, including how and when you interact with or navigate the Services.
PERSONAL INFORMATION SOURCES
We may collect personal information:
- Directly from you when you create an account, browse or purchase through the Services, contact us, submit a review, or otherwise provide information.
- Automatically from your device through the Services, including through cookies and similar technologies.
- From Shopify and service providers that support payments, fraud prevention, analytics, customer support, fulfillment, delivery, hosting, and related business functions.
- From advertising, social-media, and other business partners, where permitted by law.
HOW WE USE YOUR PERSONAL INFORMATION
Provide, tailor, and improve the Services. We use personal information to process payments, fulfill and deliver orders, manage accounts, remember preferences, provide product and size information, process returns and exchanges, support customers, and improve the shopping experience.
Marketing and advertising. With consent where required, we may send promotional communications and measure or personalize advertising. You can unsubscribe from marketing emails at any time. Service messages about your account or orders may still be sent.
Security and fraud prevention. We use personal information to authenticate accounts, protect payments, detect and investigate fraudulent or malicious activity, and secure the Services.
Communicating with you. We use personal information to answer questions, provide order updates, handle complaints, and maintain our customer relationship.
Legal reasons. We may use personal information to comply with applicable law, respond to valid legal process, resolve disputes, enforce our terms and policies, and protect our rights and the rights of others.
HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose personal information for legitimate business and legal purposes:
- To Shopify and vendors that provide hosting, payment processing, fraud prevention, analytics, customer service, cloud storage, printing, fulfillment, and shipping.
- To advertising and marketing partners, where allowed by law and subject to your available choices.
- When you direct us or consent, including when information must be shared with a carrier to deliver your order or through a social-media integration.
- To our affiliates or within our corporate group.
- In connection with a merger, sale, financing, reorganization, insolvency, or similar business transaction.
- To comply with legal obligations, enforce our policies, prevent harm, or protect the Services, IMMUNE, our customers, or others.
We do not disclose personal information except as described in this Policy or as otherwise permitted or required by law.
RELATIONSHIP WITH SHOPIFY
The Services are hosted by Shopify. Shopify processes personal information about access to and use of the Services to provide and improve its platform. Information submitted through the Services may be transmitted to Shopify and other service providers in countries different from your own. Shopify may also process information for enhanced commerce, security, analytics, and advertising features according to its own privacy notices. Information about Shopify's privacy practices and available privacy controls is available through Shopify's Consumer Privacy Policy and Privacy Portal.
THIRD-PARTY WEBSITES AND LINKS
The Services may link to websites or platforms operated by third parties. Their privacy, security, and terms apply when you use them. IMMUNE does not control and is not responsible for third-party sites or their content, accuracy, security, or privacy practices. A link does not by itself mean that IMMUNE endorses the third party.
CHILDREN'S DATA
The Services are not intended for children below the age at which they may independently consent to the processing of personal information in their jurisdiction. We do not knowingly collect personal information from children in violation of applicable law. A parent or guardian who believes a child has provided personal information may contact us to request its deletion. We do not knowingly sell or share for targeted advertising the personal information of anyone under 16.
SECURITY AND RETENTION OF YOUR INFORMATION
We use reasonable administrative, technical, and organizational measures designed to protect personal information. No system or transmission method is completely secure, so we cannot guarantee absolute security.
We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including to maintain accounts, fulfill orders, meet tax and legal obligations, resolve disputes, prevent fraud, and enforce agreements. Retention periods vary according to the type of information and applicable law.
YOUR RIGHTS AND CHOICES
Depending on where you live, you may have rights to access or know about personal information we hold; correct inaccurate information; request deletion; obtain a portable copy; restrict or object to processing; withdraw consent; appeal a decision; and opt out of certain sale, sharing, profiling, or targeted advertising. These rights may be subject to legal exceptions.
European Economic Area and United Kingdom. You may have rights of access, correction, erasure, restriction, portability, objection, withdrawal of consent, and complaint to your local supervisory authority. Where required, we will identify a lawful basis for processing.
United States. Residents of certain states may have rights to know, access, correct, delete, or obtain a copy of personal information and to opt out of certain sale, sharing, targeted advertising, or profiling. Where legally required, we honor recognized opt-out preference signals, including Global Privacy Control. We do not discriminate against you for exercising applicable privacy rights.
Canada. You may request access to and correction of personal information and withdraw consent, subject to legal or contractual restrictions and reasonable notice. You may also contact the applicable federal or provincial privacy regulator.
Australia. You may request access to and correction of personal information and complain about our handling of it. If a complaint is unresolved, you may contact the Office of the Australian Information Commissioner.
To exercise a right, contact us using the details below. We may need to verify your identity and, where allowed, the authority of an agent acting for you. We will respond within the period required by applicable law.
You may opt out of promotional email by using the unsubscribe link in the message. You may manage non-essential cookies through your browser settings.
COMPLAINTS
If you have a complaint about our privacy practices, please contact us first using the details below. Depending on where you live, you may also appeal our decision or lodge a complaint with your local privacy or data-protection authority, including an EEA supervisory authority, the UK Information Commissioner's Office, the Office of the Privacy Commissioner of Canada or applicable provincial regulator, the Office of the Australian Information Commissioner, or an applicable United States regulator.
INTERNATIONAL TRANSFERS
We and our service providers may transfer, store, or process personal information outside the country where you live. Where required, we use recognized safeguards. For transfers from the EEA or UK, these may include an adequacy decision, the European Commission's Standard Contractual Clauses, the UK International Data Transfer Agreement or Addendum, or another lawful mechanism.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Policy on the website, update the "Last updated" date, and provide any notice required by law.
CONTACT
For questions, complaints, or privacy-rights requests, contact:
IMMUNE, operated by Jeremiah Moore
Email: shopstores009@gmail.com
Postal address: PO Box 925, W Baseline Rd #105, Tempe, AZ 85283
Phone: Not applicable — please contact us by email
Data controller: Jeremiah Moore, doing business as IMMUNE