RETURN AND REFUND POLICY 

Last updated: September 29, 2026

We offer a 30-day voluntary return period, beginning on the day you receive your item. Any mandatory consumer rights that apply in your country remain unaffected.

To qualify for a voluntary return, tees, tanks, and hoodies must be unworn except for a fit check, unwashed, clean, unaltered, odor-free, with original tags and packaging. Proof of purchase is required.

To request a return, email shopstores009@gmail.com with your order number. If accepted, we will send the return address and instructions. Returns sent without prior authorization may not be accepted.

Unless the item is faulty, damaged, incorrect, or law requires otherwise, you pay return shipping. The original shipping charge is non-refundable unless the item is faulty, damaged, or incorrect. Use a tracked service.

DAMAGES AND ISSUES
If a tee, tank, or hoodie is defective, damaged, misprinted, or incorrect, contact shopstores009@gmail.com within 30 days of delivery with your order number and clear photographs. We will provide the remedy required by law.

EXCEPTIONS / NON-RETURNABLE ITEMS
Our voluntary policy excludes customized or personalized apparel, gift cards, final-sale items, and items showing wear, washing, alteration, stains, odor, customer-caused damage, or removed tags. This does not apply where goods are faulty, misdescribed, incorrect, or law requires a remedy.

A sale or discounted price does not remove any statutory right relating to faulty or misdescribed goods.

EXCHANGES
For a different size, color, or style, contact shopstores009@gmail.com. We may ask you to return the original item and place a new order. Exchanges depend on stock; statutory remedies remain available.

EUROPEAN UNION / EEA AND UNITED KINGDOM 14-DAY CANCELLATION RIGHT
Consumers in the European Union, European Economic Area, and United Kingdom generally may cancel an online order within 14 days after receiving the goods, without giving a reason. Notify us within that period and return the goods within the following 14 days.

You may inspect and try on apparel as you would in a shop. Excess handling may reduce the refund. Unless we agree otherwise or goods are faulty, you pay direct return costs. We will refund the price and least expensive standard outbound delivery charge by the original method within the legal deadline, but may wait for the goods or proof of return. Lawful exceptions, including clearly personalized goods, apply.

UNITED STATES, CANADA, AND AUSTRALIA
United States and Canada. This voluntary policy applies alongside non-waivable federal, state, provincial, and territorial rights. Contact us if goods are defective, unsafe, or materially misdescribed.

Australia. Our goods include guarantees that cannot be excluded under the Australian Consumer Law. A major failure may entitle you to a replacement or refund and compensation for reasonably foreseeable loss; a non-major failure must be remedied within a reasonable time.

REFUNDS
We will notify you after receiving and inspecting the return. If approved, the refund will be issued to the original payment method within 5-10 business days. Your bank or card issuer may need additional time to post the funds.

If more than 14 business days have passed since we approved the refund, contact shopstores009@gmail.com.